\u00daltima actualizaci\u00f3n:<\/strong> March 6, 2026<\/p>\n\n\n\n CARPLS (Coordinated Advice & Referral Program for Legal Services) (\u201cCARPLS,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, chatbots, SMS communications, and other services (collectively, the \u201cServices\u201d). It also explains your rights and choices regarding your information.<\/p>\n\n\n\n We use the information we collect to:<\/p>\n\n\n\n \u2022 Connect individuals with appropriate legal aid resources Depending on how you interact with CARPLS, we may collect the following information:<\/p>\n\n\n\n Name, email address, phone number, mailing address, and similar contact details when you submit a form or communicate with us.<\/p>\n\n\n\n Information you include when contacting us through forms, chatbots, or other communication channels.<\/p>\n\n\n\n Information about how you interact with our website or services.<\/p>\n\n\n\n Information you provide when submitting feedback, comments, or inquiries.<\/p>\n\n\n\n Information submitted when registering for programs, trainings, or events.<\/p>\n\n\n\n Our chatbot collects the messages you type in order to provide legal information and referrals.<\/p>\n\n\n\n Users should avoid including sensitive personal information<\/strong> such as full names, addresses, or case details when using chatbot tools. Chatbot communications are not confidential and do not create an attorney-client relationship.<\/p>\n\n\n\n CARPLS may use SMS messaging to communicate with individuals regarding inquiries submitted through our website or related service communications.<\/p>\n\n\n\n If you provide your mobile phone number and check the SMS consent box on our Contact Us page or other CARPLS web forms<\/strong>, you consent to receive text messages from CARPLS related to your inquiry or requested services.<\/p>\n\n\n\n These messages may include:<\/p>\n\n\n\n \u2022 Follow-up communications CARPLS does not send marketing or promotional text messages.<\/strong><\/p>\n\n\n\n Message frequency varies depending on your interaction with CARPLS services.<\/p>\n\n\n\n Standard message and data rates may apply according to your mobile carrier plan.<\/p>\n\n\n\n Mobile carriers are not responsible for delayed or undelivered messages.<\/p>\n\n\n\n You may opt out of receiving SMS messages at any time by:<\/p>\n\n\n\n Replying STOP<\/strong> a cualquier mensaje de texto de CARPLS.<\/p>\n\n\n\n After opting out, you may receive a final confirmation message, and no further SMS messages will be sent unless you opt in again.<\/p>\n\n\n\n You may also use the following commands:<\/p>\n\n\n\n AYUDA<\/strong> \u2013 Receive assistance or contact information CARPLS does not sell, rent, or share personal information for marketing purposes<\/strong>.<\/p>\n\n\n\n We may share information only as necessary to operate our services, including with trusted service providers such as:<\/p>\n\n\n\n \u2022 SMS messaging platforms used to deliver text messages These providers are required to protect your information and use it only for the services they provide to CARPLS.<\/p>\n\n\n\n CARPLS uses secure technology systems and organizational safeguards designed to protect personal information.<\/p>\n\n\n\n Some services used to support CARPLS operations include:<\/p>\n\n\n\n \u2022 Secure chatbot platforms While we take reasonable precautions to protect information, no online system can guarantee complete security.<\/p>\n\n\n\n You may:<\/p>\n\n\n\n \u2022 Request that we update or correct your information Requests can be submitted through our Cont\u00e1ctenos<\/strong> page.<\/p>\n\n\n\n CARPLS services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.<\/p>\n\n\n\n If we learn that we have collected such information, we will take steps to delete it.<\/p>\n\n\n\n CARPLS may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page and the \u201cLast Updated\u201d date will be revised.<\/p>\n\n\n\n If you have questions about this Privacy Policy or CARPLS data practices, please contact us through the Cont\u00e1ctenos<\/strong> page on our website.<\/p>\n\n\n\n CARPLS \u2013 Coordinated Advice & Referral Program for Legal Services<\/strong> CARPLS Privacy Policy Last Updated: March 6, 2026 CARPLS (Coordinated Advice & Referral Program for Legal Services) (\u201cCARPLS,\u201d \u201cwe,\u201d \u201cus,\u201d…<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-1660","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/pages\/1660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":0,"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/pages\/1660\/revisions"}],"wp:attachment":[{"href":"https:\/\/carpls.org\/es\/wp-json\/wp\/v2\/media?parent=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\n\n\nC\u00f3mo utilizamos su informaci\u00f3n<\/h1>\n\n\n\n
\u2022 Respond to inquiries submitted through our website or services
\u2022 Provide follow-up communications and service updates
\u2022 Coordinate appointments or requests for documents or information
\u2022 Improve our services, including chatbot functionality and user experience
\u2022 Conduct internal research and program evaluation using aggregated or anonymized data
\u2022 Maintain system security and prevent fraud or misuse
\u2022 Comply with legal obligations<\/p>\n\n\n\n
\n\n\n\nInformation We Collect<\/h1>\n\n\n\n
Contact Information<\/h3>\n\n\n\n
Messages and Correspondence<\/h3>\n\n\n\n
Informaci\u00f3n de uso<\/h3>\n\n\n\n
Feedback and Communications<\/h3>\n\n\n\n
Event or Program Registration Information<\/h3>\n\n\n\n
\n\n\n\nServicios Chatbot<\/h1>\n\n\n\n
\n\n\n\nText Message (SMS) Communications<\/h1>\n\n\n\n
Consent to Receive SMS Messages<\/h3>\n\n\n\n
\u2022 Requests for additional information or documents
\u2022 Appointment reminders
\u2022 Updates related to services you requested
\u2022 Client satisfaction surveys<\/p>\n\n\n\nMessage Frequency and Charges<\/h3>\n\n\n\n
\n\n\n\nOpting Out of SMS Messages<\/h1>\n\n\n\n
\n\n\n\nAdditional SMS Commands<\/h1>\n\n\n\n
INFO<\/strong> \u2013 Receive a link to CARPLS\u2019 Privacy Policy and Terms of Service<\/p>\n\n\n\n
\n\n\n\nHow We Share Information<\/h1>\n\n\n\n
\u2022 Technology platforms used to operate our website or chatbot services
\u2022 Secure case management systems used by CARPLS staff<\/p>\n\n\n\n
\n\n\n\nData Storage and Security<\/h1>\n\n\n\n
\u2022 Customer relationship management systems used for case management
\u2022 SMS messaging platforms used to deliver text communications<\/p>\n\n\n\n
\n\n\n\nYour Rights and Choices<\/h1>\n\n\n\n
\u2022 Request that we delete information submitted through our website
\u2022 Opt out of SMS communications at any time by replying STOP
\u2022 Contact CARPLS with questions about your information<\/p>\n\n\n\n
\n\n\n\nPrivacidad infantil<\/h1>\n\n\n\n
\n\n\n\nChanges to This Policy<\/h1>\n\n\n\n
\n\n\n\nContact Information<\/h1>\n\n\n\n
\n\n\n\n
\u00a9 2026 CARPLS. All rights reserved.<\/p>","protected":false},"excerpt":{"rendered":"